Help & Support

Resources that will teach you everything you need to know about using Election Runner

Account

The Organization Landing Page

Every organization with an Election Runner account is provided with a designated “landing page” that acts as a centralized hub for that organization’s elections. This landing page displays the organization’s...

About the Election Runner Mobile App

The Election Runner iOS & Android mobile app is available as a free download on iTunes & Google Play. The purpose of the mobile app is to provide voters with...

How to Switch to the Legacy Version of Election Runner

If you would prefer to use the legacy version of Election Runner, you can do so by following the steps below. Note that this option will only be available until...

How to Update the Account's Settings

To update your account settings, login to Election Runner, and from the dashboard you can click on “Settings” at the top of the page. You can also access your account...

How to Change your Password

Follow the steps below to change your account password: Login to Election Runner and Click on “Settings” at the top of your account dashboard. Click on “Security” on the account...

How to Change your Account's Email Address

To update the email address on your Election Runner account, visit your account settings (see: How to Update Account Settings) and follow the steps below: Change the email address in...

How to Customize the Appearance of your Organization's Elections

The appearance settings allow you to customize the appearance of your organization and election landing pages by providing a logo (1) and/or primary color (2) (see example below).Organization Logo /...

Account Dashboard Overview

After logging in to Election Runner, users will see their account dashboard.If the account has elections, the dashboard will look like the following: Clicking on the “+ New Election” button...

Password recovery

We’ve all been there. Don’t sweat it!It’s extremely easy to reset your password. Just click here, enter your email address. You’ll get an email within the next few minutes with...

Organization Settings

Election Runner allows you to associate your account with an organization via the Organization settings page under the Account Settings. To access the organization settings, follow the steps below: Login...

Creating an account

It’s easy to get started with Election Runner. It’s free to create an account, and you only pay when you decide to launch your election. Visit the registration page by...

Appearance Settings

The appearance settings allow you to control how your organization branding. Please see: How to Customize the Appearance of your Organization’s Elections

Account Notifications

When something important happens with your account or elections, a notification will be sent to your Election Runner account. You can access your notifications by visiting: https://app.electionrunner.com/notifications or by clicking...

Contact Us

We are available Monday - Friday, 9am to 4pm CST. Average response time during business hours is 8 minutes.

Email: moc.rennurnoitcele@troppus

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