Help & Support

Resources that will teach you everything you need to know about using Election Runner

Billing

How to Apply a Coupon at Checkout

You can apply a coupon code during checkout by following the steps below: Proceed to checkout for an election or by selecting a subscription plan. Click the “Have a coupon...

How to Download Billing Receipts/Invoices of an Election

To download an invoice or receipt for a payment made to Election Runner for an election…. Login to Election Runner and click on “Settings” at the top of the page....

How to Update Subscription Payment Information

To update your subscription payment method… Login to Election Runner and click on “Settings” at the top of the page. Click on the “Billing” tab on the left side of...

How to Pay with a Purchase Order

Election Runner offers the option to pay with a purchase order to K-12 schools and higher-ed institutions *. To use a purchase order, please contact support to request an estimate/invoice...

How to Download a Subscription Payment Receipt or Invoice

To download an invoice or receipt for a payment made to Election Runner for subscriptions…. Login to Election Runner and click on “Settings” at the top of the page. Click...

How to Cancel your Election Runner Subscription

Well, we would really hate to see you go. Please reach out to our customer support first so we can figure out what we can do to keep you around....

How to Apply a Purchase Order to a Subscription or Election

In order to apply a purchase order to an Election Runner subscription or individual election, you must first go through the approval process (see: How to Pay with a Purchase...

Election Runner Pricing

Election Runner offers Pay-Per-Election pricing, and discounted annual subscriptions for K-12 schools, and higher-ed institutions.Pay-Per-ElectionPay-per-election pricing is available to all users that signed up as an “Organization” during the registration...

Educational Discounts

We offer discounted annual subscriptions for K-12 schools and colleges/universities. These subscription plans include unlimited elections during the term of the subscription and are priced based on the total number...

Accepted Payment Methods

We accept all major credit cards, and in special circumstances we accept checks, purchase orders, and wire transfers.If you wish to pay with a method other than credit card, please...

Contact Us

We are available Monday - Friday, 9am to 4pm CST. Average response time during business hours is 8 minutes.

Email: moc.rennurnoitcele@troppus

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