Billing
How to Apply a Coupon at Checkout
You can apply a coupon code during checkout by following the steps below: Proceed to checkout for an election or by selecting a subscription plan. Click the “Have a coupon code?” link. E...
How to Download Billing Receipts/Invoices of an Election
To download an invoice or receipt for a payment made to Election Runner for an election…. Login to Election Runner and click on “Settings” at the top of the page. Click on the &ldq...
Accepted Payment Methods
We accept all major credit cards, and in special circumstances we accept checks, purchase orders, and wire transfers. If you wish to pay with a method other than credit card, please create a new suppo...
Educational Discounts
We offer discounted annual subscriptions for K-12 schools and colleges/universities. These subscription plans include unlimited elections during the term of the subscription and are priced based on th...
Election Runner Pricing
Election Runner offers Pay-Per-Election pricing, and discounted annual subscriptions for K-12 schools, and higher-ed institutions. Pay-Per-Election Pay-per-election pricing is available to all users t...
How to Apply a Purchase Order to a Subscription or Election
In order to apply a purchase order to an Election Runner subscription or individual election, you must first go through the approval process (see: How to Pay with a Purchase Order. If you’ve alr...
How to Cancel your Election Runner Subscription
Well, we would really hate to see you go. Please reach out to our customer support first so we can figure out what we can do to keep you around. If you’re sure you want to cancel, follow these s...
How to Download a Subscription Payment Receipt or Invoice
To download an invoice or receipt for a payment made to Election Runner for subscriptions…. Login to Election Runner and click on “Settings” at the top of the page. Click on the &l...
How to Pay with a Purchase Order
Election Runner offers the option to pay with a purchase order to K-12 schools and higher-ed institutions *. To use a purchase order, please contact support to request an estimate/invoice that can be...
How to Update Subscription Payment Information
To update your subscription payment method… Login to Election Runner and click on “Settings” at the top of the page. Click on the “Billing” tab on the left side of the...