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Help & Support

Resources that will teach you everything you need to know about using Election Runner

Election Settings

How to Delete an Election

To delete an election from your account, open the election that you want to delete and follow the steps below: Click on “Settings” on the election sidebar. Click on the “Delete&rdqu...

How to Update an Election's Start/End Date

You can update your election’s start/end date by following the steps below: Click on “Settings” on the election sidebar Click on the “Dates” link. In the right pane, se...

How to Display a Confirmation Dialog to Voters when Submitting a Ballot

Enable the “Submit Ballot Confirmation” option in your election settings to show a confirmation dialog to voters when they submit their ballot. The voter has the option to “Cancel&rd...

Election Results Settings

To edit your election’s results settings, follow the steps below: Click on “Settings” on the election sidebar. Click on the “Results” link on the election settings navig...

Election Messages

The election message settings allow you to customize some standard text areas that voters will see while voting. Login Message Vote Confirmation Message After Election Message Login Message The log...

How to Archive an Election

Archiving an election allows you to hide the election from your organization’s landing page. First, open the election that you want to archive. Click on “Settings” on the election s...

How to Close an Election

Elections that are in the “Running” state will automatically end on the end date/time set in the election settings. If you would like to manually close your election, then follow the steps...

How to Customize Your Election's Email Templates

If your election has emails enabled, then you have the option to customize the content of the emails that voters will receive. By default, every email to your voter will include the following informat...

How to Duplicate an Election

Duplicating an election makes it easy to start a new election from a test election. This process copies over the following information into a new election titled: “(COPY) Your Election’s N...

How to Extend an Election

To extend an election that is currently in the “Running” state you simply change the election’s end date in the election’s settings. Here’s how: Click on “Settings...

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